CallCabinet partners Zilkroad
to expand Asia-Pacific reach

Joint Announcement

By: Daniel Shek

Date: 14 February, 2022

Background

Zilkroad Consulting has partnered with CallCabinet UK to serve the compliance needs of financial services companies across the APAC region.

CallCabinet provides essential insights from communications channels, delivering cloud-based call recording, quality assurance, and AI-driven analytics that capture customer interactions whenever, wherever, and however they occur, through relationships with technology partners, resellers, and sales agents. 

With over half of major financial centers located in APAC, and increasing scrutiny from local regulators, more and more APAC-based FS firms are looking for enterprise-grade multi-platform, multi-tenant solutions for compliance.

The partnership will see Zilkroad add the CallCabinet suite of compliance products and services to its portfolio.

The Partnership

Daniel Shek, CEO & Founder, Zilkroad said: “We are delighted to partner with CallCabinet and align their extraordinary product suite with our strategy for the Asia-Pacific region. Their technology is breaking new ground in call recording functionality and AI-driven analytics.

Daniel concluded: “Hong Kong is slated to overtake Switzerland as the world’s largest offshore financial centre by 2025, with APAC presenting itself as the next logical step for fintech companies like CallCabinet to extend their reach to serve this important market.”

Kevin Bilsby, Managing Director, Zilkroad added “Being able to provide a flexible and scalable cloud-based solution will bring extraordinary opportunities for our clients, whilst growing the global footprint for CallCabinet.”

Simon Peters, Managing Director, CallCabinet UK said: “We are excited to be partnering with Zilkroad. Their knowledge of and experience in APAC along with a deep understanding of the needs of financial services firms operating in the area makes them the ideal partner to take our solutions to the Asia Pacific region.”

About Zilkroad Consulting

The Silk Road was an ancient trade route that linked the Western world with the Middle East and Asia. It was a major conduit for trade between the Roman Empire and China and later between medieval European kingdoms and China. Zilkroad was born to facilitate the advance of technology solutions between the East and West, during a time of significant focus on costs, performance, efficiency, and regulation. 

Zilkroad’s mission is to build long-term partnerships with FinTech companies who are looking to expand their global footprint through collaboration. Find out more at https://www.zilkroad.consulting

About CallCabinet

CallCabinet UK is an award-winning provider of call recording and AI-powered speech analytics, helping businesses manage global compliance requirements and deliver business-critical insights across customer experience, quality assurance and agent evaluation. The company’s cloud-native platform, Atmos, leverages the Azure global data centre network to make global compliance immediately available to any business.

Headquartered in London, with offices in the US, South Africa, and Australia, CallCabinet UK is a part of the TelcoSwitch Group, a leading SaaS provider of UCaaS, CCaaS and Omnichannel solutions that support over 120k daily users in 65 countries.